28 February 2017 - Credit: Customer Experience and Innovative Services

Milan, Westin Palace, 10:00 am - Nomisma and CRIF preview the results of two studies conducted in 2016. In particular, on the one hand consumer expectations of the products and service models offered by lenders will be analyzed; on the other hand, in light of regulatory developments and ongoing market trends, the marketing and sales processes adopted (and being adopted) by credit companies in order to communicate and promote their services will be explored.

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